Privacy Policy

Introduction

Sinecoder ("we", "us", or "our") develops and publishes SineDAW, a standalone digital audio workstation application for Windows, macOS, and Linux (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use the App or visit our website.

By using SineDAW, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We may collect the following categories of information:

Account Information

• Name and email address when you create an account or sign in;
• Profile preferences and settings you configure within the App.

Usage Analytics

• Anonymous or pseudonymous data about how features are used within the App;
• Crash reports, diagnostic logs, and performance metrics;
• Operating system version and App version.

Payment Data

• Purchases are processed by Paddle (see Section 3). We do not store or have direct access to your full payment card details. We may receive a transaction reference, purchase date, and license entitlement status from Paddle.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the App and its features;
• Verify licenses and manage your account entitlements;
• Send transactional emails (e.g., purchase confirmation, license delivery);
• Respond to your support requests and inquiries;
• Analyze aggregate usage patterns to prioritize product improvements;
• Comply with legal obligations.

We do not sell your personal data to third parties.

3. Third-Party Services

We use the following third-party services that may process your data:

4. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide you with the App and fulfill the purposes described in this policy. We may also retain data as required to comply with legal obligations, resolve disputes, or enforce our agreements.

If you request deletion of your account, we will delete or anonymize your personal information within a reasonable time, except where retention is required by law.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you;
• Correction: Request that we correct inaccurate or incomplete data;
• Deletion: Request that we delete your personal data ("right to be forgotten");
• Portability: Request that your data be provided in a machine-readable format;
• Objection: Object to certain uses of your data, including for analytics.

To exercise any of these rights, please contact us at the email address listed in Section 6.

6. Cookies

The SineDAW website (sinecoder.com) may use cookies to maintain your session when signed in and to remember your preferences. We use Vercel Analytics, which does not rely on cookies for analytics tracking.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the website, such as staying signed in. The SineDAW desktop App does not use cookies.

7. Contact for Privacy Requests

If you have questions about this Privacy Policy, wish to exercise your data rights, or have a privacy concern, please contact us:

Sinecoder
Email: sincoder.ll@gmail.com
Website: sinecoder.com

We will respond to all legitimate requests within 30 days.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by an updated "Effective date" at the top of this page. We encourage you to review this policy periodically. Your continued use of the App after any changes constitutes your acceptance of the updated policy.